Manager - Training

Pune, Maharashtra, India | Customer Experience | Full-time

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Do you want to be a part of a fast-growing tech startup? Building innovative and sustainable technology in the Agriculture sector and working on the projects that define the larger outcome for generations. 

About AgroStar:  AgroStar is India’s foremost AgTech start-up with a mission of #HelpingFarmersWin. Shardul and Sitanshu started AgroStar with a vision to solve two of the biggest problems in Indian agriculture - Lack of guidance for scientific/sustainable farming & limited access to great quality farm inputs.

Today AgroStar provides full-stack solutions to millions of farmers across 5 Indian states via an omnichannel approach. Along the journey, we have built India’s largest agronomy advisory center, a highly engaged digital farmer network with over 5 million users, and a retail network of 4000+ stores. These technology-enabled channels work together to help farmers produce better and achieve higher price realizations by providing appropriate advice, timely input delivery, and output market linkages. 

In March 2022, we acquired INI Farms, and with this, we are now exporting our farmer’s produce to over 32 countries across the globe.

With massive synergies across the value chain to unlock, we are excited about our next phase of exponential growth, while being more mission-focused than ever before! #HelpingFarmersWin!

Backed by prominent investors and partners we are rapidly growing our full-stack platform and access to credit.

The Role: As Manager - Training, you will be responsible for: 

  • Managing training across verticals at AgroStar: Agri Advisory Center, Customer Experience. Last Mile Delivery Partners and Retail. Primarily focused on Sales and Customer Experience.
  • Understand the gap, identify training needs and prepare a plan including relevant and compelling content for the same across 5 states - Gujarat, Maharashtra, Uttar Pradesh, Madhya Pradesh, and Rajasthan. 
  • Planning and conducting onboarding sessions and in-depth training for our new hire employees both Agri Advisory Center & field officers and retailers (Saathi Partners). 
  • Own end-to-end responsibility and delivery of Process, Sales Experience, CX, Product  & System training for our Agstars.
  • Drive behavioral, grooming, soft skills, and professional development training to help develop the competency of existing employees.
  • Work on TNI, TNA, and TNE
  • Own the Performance Enhancement Program (PEP) from a training content and delivery perspective.
  • Track the performance of the Bottom performers and coach accordingly based on inputs received from the quality team and their respective KPI / KRA performance.
  • Ensure regular business stakeholder interactions to  understand the need and conduct the relevant training sessions 
  • Content development for the training sessions, work on and review all the training material. Keep it updated at all times. 
  • Assist with the development of strategic plans around people & competency development to support business
  • Provide direction in finding creative solutions for the training and development of people, through a variety of different learning methods including mentoring and coaching
  • Develop evaluation and validation instruments to collate and interpret data, assessing operation training needs and training program effectiveness
  • Recruit, Lead, teach, onboard, and evaluate trainers.
  • Prepare and present reports on training program & trainer KPIs

Qualifications we look for:

    • Preferably 6 - 8 years of prior experience in leading training programs at large-scale organizations, new age start-ups, and ability to assess training needs.
    • Extremely good in content development based on business requirements and inputs from stakeholders.
    • A background in working with Sales oriented organizations or roles will be an added advantage.
    • A creative thinker, is someone who can think on his / her feet and out of the box.
    • Should be a TTT and Certified trainer 
    • Smart communication skills and a great storyteller.
    • Must be a Graduate from any stream, post-graduation will be preferred.

Most importantly, we are looking for passionate intrapreneurs who want to work at the grass root level, drive impact in India’s biggest sector & Help Farmers Win!

A bit more about us:

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